The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Shipping & Delivery
  • At this time, Starrville Soap & Candle Supplies, LLC ships merchandise only to locations within the United States. The amount for Shipping and Handling will NOT appear on your checkout total as those amounts are figured once the order has been pulled and packed for shipping. We ship via UPS Ground for most shipments outside of Texas, Lone Star Overnight for most shipments within Texas, and USPS for a few very small and very light packages (generally under 2 lbs.). We strive to use the best shipping method possible for your order based on your location, products ordered, weight of the shipment, and number of boxes being shipped. If you need to know the Shipping and Handling amount before we ship your order, please indicate that in the Special Instructions section of the checkout page. Or, if your order is going to be picked up at our warehouse location, please let us know that in the Special Instructions section. It is also helpful for us to know when your order will be picked up.


  • Sales Tax
  • Starrville Soap & Candle Supplies, LLC charges sales tax for merchandise ordered on this web site unless you have a signed and completed Sales Tax Exemption form on file at our store. Orders shipped outside the state of Texas are not charged sales tax. Sales tax will NOT appear on your checkout total, but will be added to your order unless we have your completed exemption form in our files prior to receiving your order.


  • Return Policy
  • Starrville Soap & Candle Supplies, LLC must be notified of any damages, errors, or problems with your order within 7 days of you receiving of the order. It is your responsibility to thoroughly check your order for any errors as soon as the shipment arrives. All returns must have prior approval from Starrville management and must be in sellable condition. Returns may be subject to a 25 percent restocking fee depending on the reason for the return. We DO NOT accept returns, give refunds or credit, or make exchanges on any fragrance oils. No exceptions! If you are unsure as to whether or not you will like a particular fragrance, we suggest that you first order a 1 oz. bottle to try it out before ordering a larger size.


  • Store Hours
  • Our business hours are Monday through Friday from 9:00 a.m. until 6:00 p.m. and Saturdays from 10:00 a.m. until 3:00 p.m. We are closed on Sundays.


  • Miscellaneous
  • We have a $20.00 minimum Internet order. Orders placed for less than $20.00 will be subject to a $5.00 "Less than Minimum" charge. Checks and cash are our preferred methods of payment for pick up orders. For charge payments, we only accept Visa and MasterCard.